Frequently Asked Questions
Answers to common questions about Pitch Notes.
01 Is Pitch Notes licensed and regulated?
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Pitch Notes operates under a licence from the Curacao Gaming Control Board, which requires us to meet strict player-protection and financial-integrity standards. Our licence number is displayed in the footer of the site, and we undergo independent audits of our odds and RNG systems quarterly. Players can verify the licence status directly on the regulator's public register.
02 What payment methods can I use to subscribe to Pitch Notes?
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Pitch Notes accepts Visa and Mastercard credit/debit cards, Skrill, Neteller, ecoPayz, and direct bank transfer. Cryptocurrency deposits (Bitcoin, Ethereum, USDT) are also accepted with no minimum amount. Withdrawals are processed to the original payment method; e-wallet withdrawals usually arrive within 24 hours, while card transfers take 3-5 business days.
03 How does Pitch Notes generate its match predictions?
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Our in-house team of football analysts combines advanced statistical models, historical head-to-head data, and real-time player-availability updates to produce each prediction. The models weigh factors such as recent form, tactical setups, and injury news, then generate a probability estimate for each outcome. Final predictions are reviewed by senior analysts before publication to ensure consistency.
04 Are there any wagering requirements attached to Pitch Notes bonuses?
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Pitch Notes offers a welcome bonus that is credited as a free bet; it carries a 5x wagering requirement on the bonus amount before withdrawal. The wagering must be completed within 30 days of claim, and only bets placed at odds of 1.50 or higher count toward the requirement. Any remaining bonus balance after this period is forfeited.
05 What responsible gambling tools does Pitch Notes provide?
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Pitch Notes gives customers the ability to set daily, weekly, or monthly deposit limits, loss limits, and session-time reminders. Self-exclusion options are available for 24 hours, one month, six months, or permanently. We also provide direct links to Gamblers Anonymous and BeGambleAware for professional support.
06 Can I cancel my subscription at any time?
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Yes - you can cancel your subscription from the 'My Account' page; the cancellation takes effect at the end of the current billing cycle and no further charges will be made. If you cancel within 48 hours of a renewal, a full refund is issued automatically. For assistance, our support team is available via live chat and email.